Bonus Time
Bonus Time cancellations must be cancelled more than three days before your check in date for a full refund of the charges. Bonus Time reservations cancelled withing three days will be charged a fee equal to one night's charge plus applicable taxes. If cancelled online there is a $60 fee. If cancelled via phone the fee is $75. Reservation modifications have a $60 fee.
Points Reservations
Points reservations must be cancelled at least ten days before your check in date to avoid losing the points used for the reservation. If cancelled online there is a $60 fee. If cancelled via phone the fee is $75. Reservation modifications have a $60 fee.
RCI Exchanges
There is a 24 hour grace period to modify or cancel without penalty. Owners must contact RCI at (800)445-0088 or (317)805-9174 for international callers to cancel. Cancellations cannot be made online.
Points used for the cancelled reservation will stay in your RCI account and are valid for the current use year plus one additional year (based on when your account was set up). Reservations cancelled outside the grace period may be subject to a loss of points depending upon how far in advance of check in the reservation is cancelled.
- Greater than 120 days - full refund
- 119-61 days - 75% refund
- 60-30 days - 50% refund
- <29 days - 25% refund
Direct Exchange
All Direct Exchange reservation changes must be completed online, or by calling Bluegreen Traveler Plus at (800)459-1597 between 9:00 AM and 6:00 PM ET Monday-Friday. The reservation fee will not be refunded. To modify, you must cancel and rebook which will result in another reservation fee.
Owners can cancel by the end of the next business day without a fee. There is a $60 cancellation fee after the grace period is over. If cancelled less than ten days prior to the check in date you will be subject to a loss of points.
Points Protection
If Points Protection was purchased within three days of confirmation, you can cancel your reservation up until 5:00 PM on the day of checkin. Points will be put back in your account and there is no $75 cancellation fee.