• Premier Bronze, Silver, Gold and Platinum owners can request a one category upgrade based on space availability and Premier level.
  • Owners must call Premier Services at 800.230.0149 to request villa upgrade.
  • Weekend or holiday villa upgrades at participating resorts can be requested at the resort front desk.
  • Platinum owners may request a villa upgrade 4 days in advance of their scheduled check-in date up to 10 times per year.
  • Gold owners may request a villa upgrade 3 days in advance of their scheduled check-in date up to 7 times per year.
  • Silver owners may request a villa upgrade 2 days in advance of their scheduled check-in date up to 5 times per year.
  • Bronze owners may request a villa upgrade 1 day in advance of their scheduled check-in date up to 3 times per year.
  • Villa must be for the same resort and dates, no exceptions.
  • Only valid for stays of 7 nights or less.
  • Upgrades done in middle of a stay will be assessed a housekeeping fee, which varies by villa type.
  • Villa upgrades from an RV site are not available.
  • Upgrades to Presidential Suite are available only to Gold and Platinum owners. Platinum owners may request Presidential Suite upgrades 1 time per year 7 days prior to scheduled check-in date. Gold owners may request Presidential Suite upgrades 1 time per year 4 days prior to scheduled check-in date.
  • No other benefits may be used in conjunction with this benefit.